Service&Support

We have 5 service centers in China to provide better pre-sale and after-sale service.

Service introduction

Electrical connection and protection expert around you!

Angelpower is a professional supplier for safe and intelligent electrical products with industry experience acquired nearly 20 years. We dedicate to product R&D, design, production and sales, providing a full range of advanced products and perfect technical support and service, as well as professional solutions for users. We adhere to the service concept “Smile Honesty Rapidity Profession and Customer Satisfaction” with professional O2O 7/24 hours online service, and provide safe and convenient electrical connection and protection for IoE.

Pre-sale Service

Data

Beijing TOWE will provide product technical manuals and industry solutions to users and contracting partners for free.

Consultation

If contracting partners and users have technique problems when using TOWE product, they can consult us by network, telephone, fax and email. Our service people will reply timely.

Training

Provide technical training (lecture)

Design

Bidding or following complex engineering project, Beijing TOWE provides full support for program design.

After-sale Service

Warranty:Customers can enjoy five star services for exchange within 30 days, free maintenance within 3 years and life time maintenance, if they buy products from formal channel.

Incident Response:On Line 7/24

Engineering Inspection:For the project constructed by TOWE, during warranty period, we’ll provide annual inspection service for free.

Product Insurance:We have all products insured by PING AN INSURANCE (GROUP) COMPANY OF CHINA, LTD. For the equipment damage because of product quality, PING AN will take responsibility for financial compensation.

Maintenance out of warranty:Only charge the cost fees for maintenance out of warranty.

Contact

400-8855-015

Online

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